Active leak
Protect people and the room before collecting evidence
When water is entering, keep away from sagging ceilings and electrical fittings, move belongings only when safe, and use a container for a simple drip if it can be reached from the floor. Record when the leak began and whether it changes with rain. Do not enter a loft or touch wet electrics if conditions appear unsafe.
- Prioritise hazards over photographs.
- Record the affected room and ceiling area.
- Do not puncture, dismantle or climb to investigate.